Our Client’s Rights
- Fidelity HomeCare may not use or disclose protected health information of its clients in a manner inconsistent with the Notice of Privacy Practices.
- Fidelity HomeCare will make every effort to protect the privacy of all health information of its clients and family members against unauthorized use and disclosure, as required by law.
- The client has the right to file a complaint if they feel that Fidelity HomeCare have conducted themselves inappropriately or illegally in some way pertaining to the client’s health information.
- The client holds the right to receive confidential and private communication by multiple means of communication.
- Family members and healthcare providers may access health information only through permission granted by the client or his/her legal representative.
- The client holds the right to inspect, review, and copy his/her health information.
- The client has the right to amend his/her protected health information.
Collection of Personal Information
Fidelity HomeCare may collect personally identifiable information about the client. This information can include, but is not limited to, email address, name, telephone numbers, addresses, or other information. This information may be transmitted to us via phone, email, mail, website, face-to-face, fax, etc. Clients can always change this personally identifiable information by contacting our agency.
Use of Personal Information
Sharing of Information
As stated above, Fidelity HomeCare may disclose personal information to other entities for the purpose of client’s services or requests. We do not sell your information to third parties, such as marketing research or bulk advertising companies. We may share personal information with third-party businesses who offer services like Fidelity HomeCare and who we believe may provide offers that may be in the client’s interest. Fidelity HomeCare will disclose personal information in special cases when we have reason to believe that an individual may be causing injury/ harm or interfere with our rights or property, including anyone that could be harmed by such actions; information would be disclosed if we pursue legal action in a case such as this and to identify parties involved in such activity. We will disclose personal information if we believe it is necessary for law-enforcement personnel or when requested or required by law to comply with a subpoena.